Unit 11 LDRS 617 Evaluation Overview

Select the tabs above for assignment details and for the assignment drop boxes.

Here are the assignments you are required to complete for this course.

Activity	Type	Value
Assignment 1	Organization Assessment according to the Eleven Tao Factors	15%
Assignment 2	Real life reflective paper	20%
Assignment 3	Process and Analysis Tool design	25%
Compendium	6 Deliverables (5% value each)	30%
Participation		10%
	Total	100%

Note. WC = For students required to attend the Writing Centre, you must have a 1-1 writing coach session before you submit your assignment. You must include the writing coaches report, as page 2, when you submit your assignment.

It will be assumed that you have read, understand, and agree to the information provided at the ‘Academic Misconduct Policy’ link below. If you have any questions at all please contact your instructor.

Academic Misconduct Policy

11.1 Assignment 1: Organization Assessment according to the Eleven Tao Factors

(Go to the bottom for the link to assignment submission)

Objective:

This assignment will draw on Ajit Rao’s research (book). You are to assess your organization according to the Eleven Tao Factors (drivers) & 87 questions on Appendix C (p. 241-248). For your convenience, you can find the file in the bottom of this page to download.

You may use the following points to outline your paper, which should be 6-8 pages (double spaced). For some sections, as is appropriate, bulleted points or charted data may be used.

Begin by briefly describing your organization as one would do on a website page “About Us”. Describe your organization’s Mission, Vision, and Core Values in a similar fashion as the Sarova Case Study (this week’s PPT slides).

Use Appendix C (pp. 241-248) to create a framework for the assessment of your organization. Use these three main sections and sub-headings.

Part A: Task Factors (Yin)

Job satisfaction
Role clarity
Vision buy-in
Job resources
Accomplishment

Part B: People Factors (Yang)

Fairness
Care and concern
Appreciation
Being valued
Trust

Part C: Communication

Devise a way to assess your organization according to these eleven attributes. You may wish to (a) rank them, or (b) use a high to low value on the presence of a particular criterion.
Identify which of these eleven factors currently contribute the most to your organization’s level of loyalty.
Identify some current practices that need to change if employee loyalty is to improve.
Lastly, what two things can you implement immediately to improve employee engagement and thereby organizational performance?

Grading Criteria

Mark & Criteria	Excellent (4),(3)	Good (3),(2)	Low (1),(1)
(4) Clear assessment, summary of the Case Study based on Rao’s 11 drivers	Comprehensive, Clear assessment, summary of the Case Study based on Rao’s 11 drivers	Well, Clear assessment, summary of the Case Study based on Rao’s 11 drivers	Partial, Clear assessment, summary of the Case Study based on Rao’s 11 drivers
(4) Clear identification of the factors contributed to the most to Employee Loyalty of the Case Study	Comprehensive, Clear identification of the factors contributed to the most to Employee Loyalty of the Case Study	Well, Clear identification of the factors contributed to the most to Employee Loyalty of the Case Study	Partial, Clear identification of the factors contributed to the most to Employee Loyalty of the Case Study
(4) Clear identification of areas to be improved on and strategies for implementation	Comprehensive (85% +), Clear identification of areas to be improved on and strategies for implementation	Well (70%-60%), Clear identification of areas to be improved on and strategies for implementation	Partial (less than 60%), Clear identification of areas to be improved on and strategies for implementation
(3) APA 7 format	Comprehensive (85% +), Use of APA 7 format	Well (70%-60%), Use of APA 7 format	Partial (less than 60%), Use of APA 7 format

11.2 Assignment 2: Real life reflective paper

Instructions:

Write about a situation (preferably real life) where you have experienced or are experiencing an employee or colleague who is “under-performing”. I suggest the following points to outline your paper, which should be 6-8 pages (double spaced).

Begin by profiling this individual in terms of their …

life situation: age and gender, relevant life circumstance (e.g. young family, etc.), and
work situation: job title.

Describe the problem. In what ways are they underperforming? Substantiate your case study with details/examples of his/her performance.
Use Adam Grant’s Ted Talk’s categories (agreeable giver, agreeable taker, disagreeable giver, disagreeable taker) to identify what motivates them. Explain the rationale for the assigned label.
Use the RESPECT model & Recognition drivers & Crisis Management Framework to identify drivers that you perceive might be lacking if you want to build a culture of employee engagement.
Sum up the resulting challenges, including an evaluation of how much the situation may impact others in the organization or those on the team.
Address how you can approach the problem.

Consider the timing of an intervention.
As a servant leader and steward of the organization, discuss the situation in terms of potential discipline or termination of employment.
How do your faith (or foundational core values) and servant leadership principles influence the action you would/will take with this employee?

Grading Criteria

Mark & Criteria	Excellent (5)	Good (3)	Low (1)
(5) Clear description of the identified Case Studies and problems encountered at work	Comprehensive, Clear description of the identified Case Studies and problems encountered at work	Well, Clear description of the identified Case Studies and problems encountered at work	Partial, Clear description of the identified Case Studies and problems encountered at work
(5) Clear identification of work motivation of the Case Study, and the missing factors based on the RESPECT, Recognition, Crisis Management Divers	Comprehensive, Clear identification of work motivation of the Case Study, and the missing factors based on the RESPECT, Recognition, Crisis Management Divers	Well, Clear identification of work motivation of the Case Study, and the missing factors based on the RESPECT, Recognition, Crisis Management Divers	Partial, Clear identification of work motivation of the Case Study, and the missing factors based on the RESPECT, Recognition, Crisis Management Divers
(5) Clear analysis of the impact of the under-performance Case Study and identification of potential problem-solving approaches	Comprehensive (85% +), Clear analysis of the impact of the under-performance Case Study and identification of potential problem-solving approaches	Well (70%-60%), Clear analysis of the impact of the under-performance Case Study and identification of potential problem-solving approaches	Partial (less than 60%), Clear analysis of the impact of the under-performance Case Study and identification of potential problem-solving approaches
(5) APA 7 format	Comprehensive (85% +), Use of APA 7 format	Well (70%-60%) Use of APA 7 format	Partial (less than 60%) Use of APA 7 format

11.3 Assignment 3: Process and Analysis Tool design

Based on the content studied in this course, design a Process and Analysis Tool for “Employee Engagement and Stewardship” in an organization. You may choose to develop the proposal based on your present organization or for a previous organization you were involved with.

This tool should address three key areas:

Introduction ~ for new employees of the purpose, goals, and expectations of employee engagement in the organization.
Analysis Tool ~ to adequately measure and assess the engagement of the employee as well as the effectiveness of the organization’s stewardship of said employee.
Policy & Practices ~ for addressing any identified concerns and the ongoing development of Employee Engagement for long-term sustainability.

The primary purpose of this assignment is for this to become a “working paper” for you to further develop and utilize within your organization and leadership practices.

Your proposed “Process & Analysis Tool” should take into consideration all the key themes/focuses we have discussed throughout this course and should include the following info in your final assignment:

Introduction: To the organization being addressed.
- This would be the same information you would give to your new employee. (You may reuse your information from Section 1 of your Assignment #2)
Purpose Statement: for the Process and Analysis Tool and the expected benefits and outcomes of its implementation within the organization.
Methodology and Process for the introduction. Take into consideration the timing as well. For example, when and how during the hiring process and orientation.
Methodology and Process for attaining the information. (i.e. surveys, interviews, feedback loops, follow-up, etc.)
Key Themes: List the key focuses to be addressed. (i.e. consider the key focuses in this course)
Methodology for Analysis: learning from the information (i.e. appointed committee, forms, clearly laid out Employee Engagement policies and check-list, etc.)
Recommended Responses and Follow-up: to the concerns and shortcomings discovered through the analysis.
Recommended Policy and Practices for increasing and facilitating ongoing effective engagement and stewardship.
Conclusion: Why do you feel this Analysis Tool would be beneficial in your organization. How have servant leadership principles influenced your proposal?

Important: Provide support for your approach and reference it accordingly. Where possible, include any supporting materials in the appendix (i.e. copy of the proposed survey, copy of Employee Engagement Policies, check-list, etc.)

Submission format: The paper should be 10-12 pages, not including your references and appendix material.

The overall purpose of this final Assignment is to help you build a tool that can help you to intentionally apply what you have learned in this course towards becoming more effective in your leadership influence within your organization. This may be at a corporate level as you introduce this as a proposed company policy, or on a personal level as you apply it to your approach to employee engagement within your team.

Grading Criteria

Mark & Criteria	Excellent (5),(10)	Good (3),(6)	Low (1),(1)
(5) Need assessment & background info of issues identified	Comprehensive, Need assessment using tools learned in the classroom for the issues identified	Well, Need assessment using tools learned in the classroom for the issues identified	Partial, Need assessment using tools learned in the classroom for the issues identified
(5) Logical presentation & Analysis of the proposed change/innovation	Comprehensive, Logical presentation & analysis of the proposed change/innovation	Well, Logical presentation & analysis of the proposed change/innovation	Partial, Logical presentation & analysis of the proposed change/innovation
(10) Use of relevant course contents	Comprehensive (85% +), Use of relevant course contents	Well (70%-60%), Use of relevant course contents	Partial (less than 60%), Use of relevant course contents
(5) APA 7 format	Comprehensive (85% +), Use of APA 7 format	Well (70%-60%), Use of APA 7 format	Partial (less than 60%), Use of APA 7 format

11.4 Compendium

A compendium is a short but detailed collection of information. You are required to create 6 compendiums throughout the course based on the acquired knowledge of specific units (2,3,5,6,8 and 9) and your Assignments.

Instructions for submission

You will find a submission button or dropbox to deliver your file in each corresponding unit.

Grading Criteria

Criteria and Mark: (For compendium)	Excellent (5)	Good (3)	Low (1)
Learning from in Classroom Practices (2)	Comprehensive, summarizing/reflecting of in the classroom knowledge/concept/Interaction.	Well, summarizing/reflecting of in classroom knowledge/concept/ Interaction.	Partial summarizing/reflecting of in the classroom knowledge/concept Interaction.
Learning from Reading Practices (3)	Comprehensive, summarizing/reflecting of assigned readings for the week.	Well, summarizing/reflecting of assigned readings for the week.	Partial, summarizing/reflecting of assigned readings for the week.